Introduction to NBAD and FAB Merger
It was the National Bank of Abu Dhabi (NBAD) that was among the most reliable and trustworthy financial institutions within the UAE. In 1968, NBAD was a major provider of services to millions of clients throughout the UAE and the world, providing an array of bank services, such as corporate banking, retail financial services, wealth management, and Islamic banking. With branches in several countries and an established position within the GCC region, NBAD became synonymous with security and innovation in the financial services.
Transition to First Abu Dhabi Bank (FAB)
In the year 2017, NBAD joined forces with First Gulf Bank (FGB) and became First Abu Dhabi Bank (FAB). First Abu Dhabi Bank (FAB) is now the biggest lender in the UAE in terms of assets. The goal of this strategic decision was to give better service to customers, an improved experience, and expanded international reach. For current NBAD customers, the merger was not a disruption to the service they already enjoyed. It enhanced their access to more sophisticated digital tools, superior customer support, and increased product options. The entirety of NBAD accounts, cards, and banking information was transferred under the FAB umbrella. This makes FAB the most preferred option for previous NBAD customers.
Why Checking Your NBAD Balance is Important
Monitor Your Finances
Checking your balance regularly helps to keep track of your financial situation, which allows you to budget your expenses and avoid unexpected shocks. If you’re running an account for salary or a savings account, keeping track of the balance of your account allows you to make more informed financial decisions.
Avoid Overdrafts and Charges
Regularly checking your account ensures it doesn’t fall short of the minimum amount, which could result in a penalty or overdraft fees. When you’re using credit facilities, it is essential to keep track of your use of credit facilities to prevent high rates of interest.
Easy Planning
Knowing how much cash you’re able to spend lets you make informed choices regarding your budget, savings, as well as future investments. Understanding your amount of money is the basis for an efficient financial plan.
Available Methods for NBAD Balance Inquiry
1. FAB Online Banking (Formerly NBAD Online)
FAB is a secure and user-friendly online banking platform that allows you to check the balance of your account anytime. This is how to check the balance:
Visit the official FAB website: https://www.bankfab.com
Click “Login” and select “Personal Banking.”
Start by going to the FAB site and then clicking the “Login” button, then select “Personal Banking” to access the page to log in as a customer. This is the first step to controlling your account on the internet.
Log in with your user ID. Enter your password.
Enter your username and password for a secure login to your FAB online bank account. This ensures only authorized users have access to the account information.
After logging in, go to “Accounts” or “Dashboard.”
Once logged in, navigate to it; after logging in, go to the “Accounts” or “Dashboard” area where the details of your account are listed. It’s your central point that allows you to see all financial activity and balances.
Your current balance, recent transactions, and available funds will be displayed.
Below, you’ll find the balance of your account in real time, as well as a listing of the most recent transactions and all your available funds to be used. This will keep you informed about the status of your finances immediately.
FAB Online Banking also lets you:
- Download e-statements.
- Install Balance alerts.
- Transfer money between accounts.
2. FAB Mobile App
The FAB mobile App is a different option to check your balance on your mobile. The app is compatible with Android as well as iOS devices.
How to Use:
Download the application from the Google Play Store or the Apple App Store.
Sign up with your Emirates ID, credit card, debit card, or account number.
For the first time, you can use your FAB Mobile App, register with your Emirates ID and debit card information, or your account number. The app will then connect your account to FAB Mobile for safe access.
Create a secure password and a biometric password.
Make a secure password to ensure security on your account. Also, activate biometric authentication (fingerprint or facial recognition) in the event that your device allows it to allow easier and more secure access.
Sign in to the app, and then view your balance on the home screen.
Once you have registered and linked to the application, your balance on the account will appear prominently at the top of the screen, with the ability to access various banking functions.
It also lets you:
Summaries of the accounts
The app gives a detailed overview of your entire account, such as balances, transaction information, and account types. It allows rapid financial reviews and simple management of your accounts.
Features of card control
You are able to control the credit or debit cards you use using the app. Block the card, remove it from use, set spending limits, or even make a report of a lost or stolen card. This gives the cardholder complete control over security and use.
Transfers of funds
Transfer money from your accounts into other FAB accounts and other banks outside the UAE or across the world. It’s easy, secure, and available 24/7 via the application.
3. ATM Balance Inquiry
If you’re located near an FAB or former NBAD ATM, you’ll be able to quickly check your balance without the requirement of internet access.
Steps:
- Place the machine with your ATM or debit card into the machine.
- Enter your 4-digit PIN.
- Select “Balance Inquiry” from the menu choices.
- The balance on your account will show on the screen. You can get a receipt in the mail for the records you keep.
4. SMS Banking Service
Through the SMS banking service, FAB provides an easy means of checking balance through a simple text message.
Activation:
- Visit a branch of FAB or do this through online banking.
Uses:
- On your registered mobile number, you can send an SMS with the keyword BAL to 2121.
- Your account balance will be sent to you as and when they get your reply instantly.
Note: There are SMS services, and they may charge you depending on the mobile provider you have.
5. Phone Banking
FAB also makes agent-assisted and automated phone banking.
Steps:
- Telephone 600 52 5500 within the UAE or +971 2 6811511 internationally.
- Use the voice feedback to log on to your account/card number.
- Your phone banking PIN
- Click on Balance Inquiry by clicking “Account Information.”
You are also asked to talk to a customer care agent in case of help.
6. Going to a Branch
In case you want to go to the bank physically, you can always do it in a FAB branch. The customer service desk can be asked to give you an account balance.
Requirements:
- Come with your Emirates ID or Passport
- The handing over of your account number or debit card
This is the best way to use it when you want detailed account statements or when you require other services.
How to Register for NBAD (FAB) Digital Services
Online Banking Registration
To use FAB Online Banking, follow these steps:
- Visit www.bankfab.com.
Click on “Register for Online Banking.”
To begin, go through the FAB site and click on the button called Register on the online banking alternative. This will lead you to the secure sign-up form to start the process of registration.
Enter your card number, Emirates ID, and registered mobile number.
Give your debit/credit card number, Emirates ID, and the mobile number of the bank account. This information assists in confirming that it is you.
Create a username and password.
To secure your online account, use a strong username and create a complicated password. These will be credentials to log in and attend to your finances online.
Mobile App Setup
To set up the FAB Mobile App:
Install the app from your app store.
Visit the Google Play Store or the Apple App Store and search for the name FAB Mobile. Install the official application on your smartphone.
Launch the application and press Register.
After installing the app, open it and touch the register button to start the procedure of setting up an account in mobile banking.
Log in with the account or card information.
To connect your banking profile with the app, the only information that you need to provide is your FAB account number or debit/credit card information.
It is indicated by the screen on the screen: set your login data.
Register and establish a user name, password, and biometric login if offered. This makes future access safe and fast.
Telephone PIN Setup
In the case of phone banking, you require a PIN Telephone:
- Personally call a FAB branch, or through internet banking, request one.
- This PIN may be used to check your balance by calling customer service.
Balance Inquiry Security Tips
Protect Your Log-In Access
- Do not share your Internet or phone bank ID.
- Care should be taken not to use bank services using the public Wi-Fi network.
- Change your password at intervals.
Enable Alerts
- Install SMS and email warnings of low balance, big transactions, or login attempts.
- Use of monitor alerts to identify unauthorized action
Choose the official channels.
- It should always be used in serious matters: there is the official FAB website and mobile application.
- There should be no clicking on dodgy links or spear-phishing emails. ls
Solving General Potential Problems
Cannot log in to Online Banking
- Make sure your credentials are right.
- Reset your login by using the Forgot Password option.
- Call FAB support in case your account is locked.
Mobile App unloading
- Get the latest version of your app.
- Or force clear or uninstall the app.
- Look at your internet connection.
ATM Issues
- If the ATM is not responding or not displaying the balance:
- Try a different machine.
- Contact FAB support for assistance.
Contacting FAB for Support
Customer Service Numbers
- Within UAE: 600 52 5500
- International: +971 2 6811511
Branch Locator
- Use the branch locator tool on the FAB website to find the nearest service center.
Live Chat & Email Support
- Visit the FAB website to access live chat
- You can also send an inquiry via email for non-urgent issues.
Conclusion
An important feature of wise money management is to know the balance in your account. Whether you are an old user of the NBAD bank or a present user of the FAB, there are various safe and easy ways in which you can receive your balance. Whether it is mobile apps and online banking, SMS and ATM access, and many more, FAB promises that your financial information stays just a fingertip away. Enroll in the digital services, activate account notifications, and employ official channels exclusively to secure your information in banking. In case of difficulties, customer support provided by FAB will readily help you. Keep connected, stay updated, and regulate your finances with full confidence by using the balance inquiry services by FAB.
Frequently Asked Questions (FAQs)
Can I still use my NBAD debit card?
Yes, NBAD cards are still functional and supported by FAB. However, you may receive a new FAB-branded card upon renewal.
Is the NBAD account number still valid?
Yes, all NBAD account numbers are automatically integrated into FAB’s systems. You can continue using the same account number unless advised otherwise.
Is the balance inquiry free?
Yes, balance inquiries are free via online banking, mobile app, and ATMs. SMS balance inquiries may incur charges from your mobile provider.
Can I check my balance without internet?
Yes, through SMS banking or by calling the FAB phone banking number.
What if I lost my NBAD card?
Contact FAB immediately to block the card and request a replacement. Use the mobile app or online banking to continue monitoring your balance.
Last modified: July 16, 2025
