The Al Qusais Police Station is among the most essential police stations in Dubai, characterized by rapid service, the use of modern technology, and a friendly atmosphere towards people. It is in the high-traffic Al Qusais neighborhood and has thousands of clients and customers daily. This police station offers all the necessary services under a single roof, whether you need to file a police report, check a case status, obtain a police clearance certificate, or report a traffic accident.
The station is found on Damascus Street, making it accessible via metro, bus, taxi, or personal vehicle. Due to the fact that it is a part of the Dubai Police headquarters, all services are highly standardized in terms of quality, being safe, transparent, and professional.
Location and Accessibility
Al Qusais Police Station is part of the Al Qusais Industrial Area 2, which is central and busy in Dubai. Some of the areas that are popular around the station include: Al Twar, Al Nahda, Muhaisnah, and Qusais Residential Areas. The strategic location of the building simplifies accessibility of the building by both the locals and the expatriates.
Google Map
Services Offered at Al Qusais Police Station
This police station offers the residents of the surrounding areas, visitors, and businesses a long list of services. The most frequently used services are:
1. Reporting Criminal Cases
You may send complaints in the form of theft, fraud, harassment, or any other crime. The officers will train you on the reporting process and give guidance on what to do.
2. Traffic Accident Reporting
The station is in charge of all the traffic-related reports, ranging from minor accidents and major collisions. The station can be visited if the accident cannot be solved on the road.
3. Lost and Found Services
In case you lose some important things, such as an Emirates ID, passport, wallet, or even documents, then you can report them here. You may also check whether your lost goods have been found.
4. Police Clearance Certificate
This certificate is required for different jobs, visas, and immigration, hence it is one of the most requested services. Apply either at the station or the Dubai Police app.
5. Case Status Inquiry
In case there is a legal case in Dubai, the station will assist you in checking the status or give a clue about further action.
6. Cybercrime Reports
As crimes of the internet and online fraud cases are on the rise, the station provides digital crime reporting assistance.
7. Community Policing
The station also operates shows to enhance community awareness, safety, and communication with the residents.
Al Qusais Police Station Timings
Al Qusais Police Station is open 24 hours a day and 7 days a week so that residents and visitors of the area can get police services at all times. The station is open on all days of the week, whether it is an emergency, a complaint, or a document request.
Day – Timings
- Sunday: 24 Hours
- Monday: 24 Hours
- Tuesday: 24 Hours
- Wednesday: 24 Hours
- Thursday: 24 Hours
- Friday: 24 Hours
- Saturday: 24 Hours
This 24-hour service enables the station to be among the most dependable and closest police service facilities in Dubai.
How to Contact Al Qusais Police Station
Dubai Police offers the following channels of contact:
- 999 — Emergency
- 901 Non-emergency questions and services.
- Dubai Police App — Certificates, online traffic, online complaints.
- Dubai Police Website -All intelligent services, such as tracking of cases.
Related Blog: Barsha Police Station
How to File a Police Complaint
It is easy to complain at Al Qusais Police Station. Here is a step-by-step guide:
Step 1: Bring Required Documents
You will need:
- Emirates ID
- Passport copy (for visitors)
- Video, support, photos, messages.
- Witness details, if any
Step 2: Go to the Customer Service desk.
Upon arrival, go to the Customer Service Desk. Based on the type of complaint, one of the officers will take you to the appropriate section and make sure that you are in the right department within the shortest time possible.
Step 3: Register the Case
Enter your information and any documents and applicant support documents, i.e, Emirates ID or passport. Your statement shall be taken do, and you can even be requested to sign the complaint so that this can be verified.
Step 4: Receive a Case Number
Upon registration, you will be assigned a different case number. This is to assist you in keeping track of your complaint online or through the Dubai Police application.
Step 5: Follow Up if Required
The investigators might get in touch with you to request any more information. You can also update with your case number at any time, just in case you want to know what is going on.
Traffic Accident Reporting
There are a lot of traffic accidents in high-traffic neighborhods such as Al Qusais. Here’s what you need to know:
Minor Accidents
Through the Dubai Police app, you would be able to report minor accidents. The report is instantly issued without the need to visit the station.
Major Accidents
In case of injury or excessive damage, you have to go to the station and obtain a physical report. The police will do the investigation and make a formal file.
Lost & Found Services
The Lost and Found system is among the most effective at Dubai Police. At Al Qusais Police Station:
- You can report lost items
- You will be able to check whether your item was turned in.
- Official documents can be replaced with you.
The majority of the lost property is handled in less than three days and uploaded to the Dubai Police digital system.
Police Clearance Certificate
This document shall be needed by:
- Job applications
- Visa processing
- Immigration
- Business setup
- Security approvals
You can apply in two ways:
Online Application
It can be done simply with the help of the Dubai Police application or website. Add your Emirates ID, a photocopy of your passport, and a photo.
In-Person Application
Go to the clearance section in the station and present the necessary information.
The mean time taken is 24-48 hours.
Smart Services at Al Qusais Police Station
The station has several intelligent systems:
Self-service kiosks
Touch-screen machines in which you can file reports, request certificates, and get police services without having to wait in line.
Smart counters
Calling customers automatically by digitally controlled counters, whereby one is not required to crowd, and better service is realized within a short timespan.
Online payment services
Makes it possible to pay fines, fees, and service charges without having to go to a cashier through digital platforms.
Case tracking services
Allows you to look at the police report status or the cases that are in progress using the app or smart kiosks.
Report printing machines, which are automated
Machines that can print the accident reports, clearance certificates, and other documents instantaneously without the help of staff.
These are useful in eliminating waiting time and enable you to do most of the work online.
Nearby Facilities & Landmarks
Al Qusais is a highly developed neighborhood. Close to the police station, there will be:
Madina Mall
- Al Twar Center
- Zulekha Hospital
- NMC Hospital
- Al Qusais Metro Station
- DAFZA Metro Station
- Government service centers
- RTA offices
The proximity of such places enables the residents to get all the services related to the government in a single locality.
Tips for Visitors
- Go when it is not busy (morning or late at night)
- Bring all the essential documents.
- Get the Dubai Police app to receive quicker online services.
- Be courteous and obey commands by police officers.
- Carry your Emirates ID for all services.
Final Thoughts
Al Qusais Police Station is a professionally arranged and advanced station that provides security to people. It is now one of the most reliable centers of public service in Dubai with 24/7 service, intelligent technology, and friendly employees. It does not matter whether you require a police report, accident file, clearance certificate, or case inquiry; the station is well-equipped to provide you with high-quality and timely services.
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Wasit Police Station in Sharjah
Frequently Asked Questions
Is Al Qusais Police Station open 24/7?
Yes, it is wide open, twenty-four hours a day.
Are there complaints by tourists?
Yes, the visitors can report cases using their passports.
Do I need an appointment?
Most services do not require an appointment.
What is the time of a police clearance?
Usually between 24 to 48 hours.
Is parking available?
The station does have station parking.
Last modified: December 11, 2025
