MOHRE is the primary authority in the United Arab Emirates that oversees the employment of workers. MOHRE protects employee and employer rights and ensures fair work practices. MOHRE is a trusted source for both residents and expatriates to obtain work permits, inquire about visas, or receive labor-related services. MOHRE also works with businesses and recruitment agencies to ensure compliance with UAE labor law.
In the UAE, there are millions of expatriates who work in sectors like construction, hospitality, and healthcare. MOHRE is a key player in this area, managing employment contracts, wage protection, and disputes.
Introduction to MOHRE
MOHRE is responsible for regulating employment in the UAE, enforcing labor laws, and protecting workers’ rights. The main goal of the MOHRE is to ensure a fair and safe work environment.
MOHRE is responsible for the management of employment contracts, work visas, wages, labor disputes, and wage payments. It also provides support to expatriates and residentstoo comply with UAE labor laws.
The ministry has integrated digital services, such as its portal and app for mobile devices, to allow residents and business owners to send inquiries, track requests, and solve labor problems efficiently.
Key Services Provided by MOHRE
MOHRE offers a variety of services to employees, employers, and recruitment agencies. The services can be accessed online via mobile apps and in physical centers located across the UAE, including Abu Dhabi and Dubai.
Labor Contract and Employment Inquiries
MOHRE allows employees to check their contract status, including the validity and terms of employment. The details include contract validity, dates of start and finish, and the terms and conditions.
The MOHRE will also register and verify labor contracts submitted by employers. MOHRE makes sure that all labor contracts are compliant with UAE law.
The Ministry also assists in resolving disputes relating to employment contracts, such as early termination or unpaid leaves, and violations of working time.
Visa and Work Permit Services
MOHRE handles all employee visas and work permit inquiries. Online service centre, expatriates may check their status on the work visa.
Employees can be sponsored by their employers, whether they are requesting new permits or renewing existing ones. All workers in the UAE are guaranteed to have legal documents valid by using these services.
It also offers guidance to domestic workers, as well as other categories of specialized work. The Ministry ensures that their visas and contracts comply with the legal standard.
Wage Protection System (WPS)
WPS (Wage Protection System) is an online platform which monitors the salary payments of employees in the UAE. MOHRE makes sure that workers get their salaries on time by using WPS.
The employee can file a complaint if they feel that their wages have not been paid on time. Employers are required to use WPS for the deposit of employee wages.
WPS is fully integrated into banks and government platforms. This provides transparency and accountability to all wage payments.
Complaint and Dispute Resolution
MOHRE provides employees with the opportunity to report labor violations. Some of the most common issues are delayed wages, contract ddisputes and unsafe conditions.
Legal assistance is also provided by the ministry through the UAE courts of labor and centers for dispute resolution. Online, through the MOHRE App, or personally, complaints can be filed.
We handle domestic worker concerns with care, protecting both the rights of employers and workers.
Additional MOHRE Services
MOHRE offers HR advice, approvals, and certifications to businesses. Registration and licensing are available for recruitment agencies to hire workers.
The Ministry also assists businesses to ensure that they comply with the labor laws. The MOHRE service helps HR departments manage contracts for employees, work permits,s and salary compliance.
Methods to Make MOHRE Inquiries
MOHRE offers a variety of channels to reach out for information, making it easier for businesses, residents, ts, and expatriates alike.
Online Services
MOHRE’s ePortal provides a variety of services online. The MOHRE e-portal offers a range of online services.
- Look at the labor agreement.nts
- Check your visa and work permit status. atus
- Submit labor complaints
- You can track the status of your complaint online.
MOHRE is available on both Android and iOS. The app offers similar services such as WPS enquiries, appointment booking, and online and digital complaints submissions.
The digital services reduce physical labor, office visits, and save you time.
Offline Services
MOHRE operates customer service centres in all emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain, and Al Ain.
For complex problems, like contract disputes or visa issues, residents can go to service centers. The help desks offer assistance in completing documents and forms.
Social and Digital Channels
MOHRE can also assist with inquiries through social media, emails, and call centres. Chatbots, official accounts, and other sources of information can answer questions on contracts, salaries, and visa status.
Residents and employers have multiple channels to choose from for quick and accurate information.
For Residents and Expatriates
MOHRE is committed to protecting the rights of all employees in every sector.
Employee Benefits and Rights
Employees have the right to fair pay, time off, work hours, and benefits at termination of service. MOHRE makes sure that workers receive their wages through the WPS.
You can also ask about your visa status, details of the labor contract, or complaints from domestic workers.
Employer Obligations
The MOHRE monitors compliance and can penalize companies that do not comply. MOHRE can punish companies that do not comply with the law.
For Employers and Businesses
HR and Recruitment Support
MOHRE is the go-to place for businesses to get labor contracts, visas, and work permits. The MOHRE can issue licenses to recruitment agencies for the hiring of workers.
Compliance and Legal Assistance
MOHRE assists companies in complying with UAE labor laws. MOHRE helps businesses resolve disputes, perform audits, and ensure that salaries comply. Human resource management is made easier with digital tools.
Common Issues and How to Resolve Them
Some of the most common issues that arise in the workplace include:
- Paying salary late
- Work permit or visa delays
- Problems with contract termination
- Domestic workers: Disputes
MOHRE offers step-by-step instructions for solving these problems through customer service centers and legal channels, as well as online portals.
Tips for Efficient MOHRE Inquiries
- Documents such as Emirates IDs, contracts of employment, and visa copies should be readily available.
- MOHRE’s mobile app and online portals can help you get faster results
- Referral numbers can be used to track complaints and requests.
- Don’t submit incomplete or inaccurate information.
Conclusion
MOHRE provides a valuable resource to UAE citizens and expatriates. The MOHRE ensures that workers are treated fairly, receive their wages on time, and have legal protection. The digital platforms, a, pp, and customer service center make it simple to track labor issues, submit complcomplaintsd receive answers.
Understanding the MOHRE service helps employers, employees, yees and businesses navigate the UAE labour market effectively. MOHRE services ensure compliance with law and worker rights. This makes the UAE’s workforce fair and safe.
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FAQ
Q1: How long does it take to resolve a MOHRE inquiry?
The majority of inquiries can be resolved within 7-10 working days. Complex issues, however, may require longer.
Q2: Can I enquire for free?
Most services are. There may be a fee for some certificates and documents.
Q3: How can I track my enquiry?
Track progress using the MOHRE mobile app or Customer Support.
Q4: Can expatriates file complaints?
Expats can file complaints about wage delays, contract violations, unsafe working conditions, etc.
Q5: What is the Wages Protection System (WPS)?
WPS is committed to the timely payment of wages and assists in resolving any issues with unpaid or delayed wages.
Q6: Can MOHRE help with visa status?
MOHRE can answer your questions about work visas and residence permits.
Q7: Can disputes be resolved outside court?
MOHRE does offer mediation to help avoid court proceedings.
Q8: Does MOHRE provide training programs?
MOHRE does offer programs that improve employability and skills.
Last modified: February 13, 2026
